Wikis were less foreign to me than some of the other technologies. The Sirsi Users' Group has a successful wiki on the pages available to clients. It's still fairly new, but contains instructions for doing things that somehow the documentation doesn't cover, at least in plain English. The Listservs are useful for getting answers to questions, but the wiki gathers the solutions all in one place and makes them more accessible. Sirsi customers are friendly and helpful and some very smart people take the time to contribute to this valuable resource.
A good wiki project for IT might be solutions to common problems. Reference staff might be interested in Frequently Asked Reference Questions.
At a recent SEFLIN Technology Ad Hoc Committee meeting, I learned that FAU is developing two wikis: a subject guide and a guide to electronic resources using Mediawiki.
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